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๐ŸŽฑ Built by Golden West Games ยท In the industry since 1947

The CRM for pool halls, refelt shops & table movers.

Schedule jobs, dispatch crews, collect payment in the field, and keep every customer record in one place. Built by a billiard shop that still moves and refelts tables every week.

No credit card required ยท Solo plan is always free ยท Cancel paid plans anytime

Sound familiar?

Pool table customers come back every 5โ€“10 years. If you can't find their history when they call, you're starting from scratch every time.

๐Ÿ˜ฉA customer calls โ€” and their last refelt is in a notebook you can't find
๐Ÿ˜ฉJobs dispatched by text, paid in cash, never invoiced
๐Ÿ˜ฉChasing a check two weeks after you already moved on to the next job
๐Ÿ˜ฉNo idea which cloth went on the Brunswick in room 4, or when
๐Ÿ˜ฉPaper schedules that live in the truck and die in the rain

Billiard CRM fixes all of this.

Everything your shop needs. Nothing you don't.

Purpose-built for pool table movers, refelters, mechanics, and billiard dealers โ€” not a generic CRM with a pool table skin.

๐Ÿ“…

Book any job in seconds

Refelts, moves, repairs, installs โ€” scheduled on a visual calendar and assigned to a tech before you hang up the phone.

๐Ÿ“ฑ

SMS reminders that actually reach people

Automated texts before every appointment. Customers confirm, reschedule, or call back. No-shows drop. You stop babysitting the schedule.

๐Ÿ’ณ

Get paid on the spot

Text a payment link the moment the felt's down. Customer taps, pays, done. No card reader, no 'I'll mail you a check.'

๐Ÿ‘ฅ

Every table you've ever touched

Full customer profiles with job history, table specs, cloth records, contact info, and notes. Know what went on that table in 2017.

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Line-item invoices in the field

Felt, labor, delivery, accessories โ€” all itemized and texted before you leave the driveway. No more 'I'll send that when I get back.'

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Photo records for every job

Before and after photos attached to the job. Protect your work, impress customers, and have proof on hand if anything comes up later.

Up and running before lunch

No training sessions. No IT department. Just sign up and take your first job.

STEP 01
๐Ÿš€

Start your free trial

Under two minutes. 30-day free trial, no credit card, no contracts, no setup fees.

STEP 02
๐Ÿ“‹

Add your first job

Enter a customer, schedule a refelt or move, assign it to a tech โ€” from your phone between calls.

STEP 03
๐Ÿ’ฐ

Get paid on the spot

Text a payment link when the felt's down. Your customer pays by phone. You move on.

Start Free

Built by billiard people, for billiard people

We use it ourselves. Every week. That keeps us honest.

โ€œ

We built this because we needed it ourselves. After 78 years in the billiard business, we knew what good software for a pool table shop should actually look like โ€” so we built it.

๐ŸŽฑ
Steve Brattain
Western Billiard Mfg. Co.
Golden West Games ยท Seattle/Tacoma, WA ยท In business since 1947
๐Ÿ’ฌ

More billiard service pros are joining every week.
Be one of the first in your market.

Start Free Today

Start free. Scale when you're ready.

One flat monthly price from $14.99 โ€” no seat fees, no contracts. Every plan starts with a 30-day free trial. Flat 2.9% card processing, no platform fee.

Solo
$14.99
/month
1 user ยท 25 texts/mo
Unlimited customers & jobs
Scheduling & calendar
Take payments + deposit links
Manual SMS
Store
$29.99
/month
Up to 10 users ยท 500 texts/mo
Everything in Solo
Automated reminders & reviews
QuickBooks sync
Reporting dashboard
Multi-store
$99.99
/month
Unlimited users ยท 5,000 texts/mo
Everything in Store
Multiple locations
Unlimited team members
Priority support
Start FreeSee Full Pricing โ†’

30-day free trial ยท No credit card to start ยท Cancel anytime

Frequently Asked Questions

Everything you need to know before getting started.

How much does it cost?+
Plans are one flat monthly price: Solo is $14.99/month for a single owner-operator, Store is $29.99/month for up to 10 users (automation, QuickBooks sync, and reporting), and Multi-store is $99.99/month for unlimited users and locations. Every plan starts with a 30-day free trial โ€” full Store access, no credit card required.
What does card processing cost?+
A flat 2.9% on card payments you collect through Billiard CRM โ€” that's Stripe's standard processing rate, charged directly to your connected account. Billiard CRM takes no platform fee on top. Cash and check payments are always free.
Can I use my own Stripe account?+
Yes. Billiard CRM connects to Stripe for payment processing. You link your own Stripe account so funds go directly to you โ€” we're never in the money flow.
Does it work on my phone?+
Yes. Billiard CRM is fully mobile-responsive and works on any smartphone or tablet. Your crew can update job status, add photos, and collect payments right from the job site.
How long does setup take?+
Most shops are running in under 30 minutes. Add your team, enter your first customers, and you're ready to schedule jobs.
Can I cancel anytime?+
Yes. Your 30-day free trial never auto-locks you in, and once you're on a paid plan you can cancel anytime from your billing settings. Your data stays accessible.
๐ŸŽฑ

Ready to run a tighter shop?

Start free. No credit card, no contract, no nonsense. If it doesn't make your day easier, you've lost nothing.