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๐ŸŽฑ Built by Golden West Games ยท In the industry since 1947

The CRM for pool halls, refelt shops & table movers.

Schedule jobs, dispatch crews, collect payment in the field, and keep every customer record in one place. Built by a billiard shop that still moves and refelts tables every week.

No credit card required ยท Solo plan is always free ยท Cancel paid plans anytime

Sound familiar?

Pool table customers come back every 5โ€“10 years. If you can't find their history when they call, you're starting from scratch every time.

๐Ÿ˜ฉA customer calls โ€” and their last refelt is in a notebook you can't find
๐Ÿ˜ฉJobs dispatched by text, paid in cash, never invoiced
๐Ÿ˜ฉChasing a check two weeks after you already moved on to the next job
๐Ÿ˜ฉNo idea which cloth went on the Brunswick in room 4, or when
๐Ÿ˜ฉPaper schedules that live in the truck and die in the rain

Billiard CRM fixes all of this.

Everything your shop needs. Nothing you don't.

Purpose-built for pool table movers, refelters, mechanics, and billiard dealers โ€” not a generic CRM with a pool table skin.

๐Ÿ“…

Book any job in seconds

Refelts, moves, repairs, installs โ€” scheduled on a visual calendar and assigned to a tech before you hang up the phone.

๐Ÿ“ฑ

SMS reminders that actually reach people

Automated texts before every appointment. Customers confirm, reschedule, or call back. No-shows drop. You stop babysitting the schedule.

๐Ÿ’ณ

Get paid on the spot

Text a payment link the moment the felt's down. Customer taps, pays, done. No card reader, no 'I'll mail you a check.'

๐Ÿ‘ฅ

Every table you've ever touched

Full customer profiles with job history, table specs, cloth records, contact info, and notes. Know what went on that table in 2017.

๐Ÿงพ

Line-item invoices in the field

Felt, labor, delivery, accessories โ€” all itemized and texted before you leave the driveway. No more 'I'll send that when I get back.'

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Photo records for every job

Before and after photos attached to the job. Protect your work, impress customers, and have proof on hand if anything comes up later.

Up and running before lunch

No training sessions. No IT department. Just sign up and take your first job.

STEP 01
๐Ÿš€

Create your free account

Under two minutes. No credit card, no contracts, no setup fees.

STEP 02
๐Ÿ“‹

Add your first job

Enter a customer, schedule a refelt or move, assign it to a tech โ€” from your phone between calls.

STEP 03
๐Ÿ’ฐ

Get paid on the spot

Text a payment link when the felt's down. Your customer pays by phone. You move on.

Start Free

Built by billiard people, for billiard people

We use it ourselves. Every week. That keeps us honest.

โ€œ

We built this because we needed it ourselves. After 78 years in the billiard business, we knew what good software for a pool table shop should actually look like โ€” so we built it.

๐ŸŽฑ
Steve Brattain
Western Billiard Mfg. Co.
Golden West Games ยท Seattle/Tacoma, WA ยท In business since 1947
๐Ÿ’ฌ

More billiard service pros are joining every week.
Be one of the first in your market.

Start Free Today

Start free. Scale when you're ready.

Solo operators pay nothing. Team plans start at $25/month. A small percentage on payments โ€” capped so it never compounds.

Solo
Free
forever
1% on payments
All core features
Unlimited customers
Unlimited jobs
SMS reminders
Team
$25
/month
+ 1% on payments (capped)
Everything in Solo
Multiple staff accounts
Live crew tracking
Team scheduling
Pro
$99
/month
+ 0.5% on payments (capped)
Everything in Team
Lower payment rate
Priority support
Higher volume ready
Start FreeSee Full Pricing โ†’

No credit card required ยท Solo plan is always free ยท Cancel paid plans anytime

Frequently Asked Questions

Everything you need to know before getting started.

Is it really free?+
Solo operators use Billiard CRM at no charge โ€” no monthly fee, no credit card required. If you add staff, the Team plan is $25/month. For high-volume shops, the Pro plan is $99/month. All plans include a small percentage fee on payments processed through the platform, capped so it never compounds.
What if I don't process payments through the app?+
You can use Billiard CRM for scheduling, dispatch, and customer management without ever processing a payment through the platform. The percentage fee only applies when your customer pays through a link you send from Billiard CRM.
Can I use my own Stripe account?+
Yes. Billiard CRM connects to Stripe for payment processing. You link your own Stripe account so funds go directly to you โ€” we're never in the money flow.
Does it work on my phone?+
Yes. Billiard CRM is fully mobile-responsive and works on any smartphone or tablet. Your crew can update job status, add photos, and collect payments right from the job site.
How long does setup take?+
Most shops are running in under 30 minutes. Add your team, enter your first customers, and you're ready to schedule jobs.
Can I cancel anytime?+
Yes. If you're on the free Solo plan, there's nothing to cancel โ€” you were never billed. If you're on Team or Pro, you can stop anytime. Your data stays accessible.
๐ŸŽฑ

Ready to run a tighter shop?

Start free. No credit card, no contract, no nonsense. If it doesn't make your day easier, you've lost nothing.