Schedule jobs, dispatch your crew, text payment links, and keep every customer record in one place. Built by people who run a service business and send crews out every week.
Plans from $14.99/mo. 30-day free trial — no credit card.
Built by working operators · In the field since 1947
Good customers come back, sometimes years apart. If you can't find their history when they call, you're starting from scratch every time, and leaving money on the table.
Underway fixes all of this.
Built for field work from day one, not office software with a truck sticker on it.
Service calls, deliveries, repairs, installs — scheduled on a visual calendar and assigned to a crew before you hang up the phone.
Automated texts before every appointment. Customers confirm, reschedule, or call you back. No-shows drop, and you stop babysitting the schedule.
Before and after photos attached to the job, so you know exactly what your crew did at every address — even years later.
Parts, labor, delivery, materials — all itemized and texted before you leave the driveway. No more 'I'll send that when I get back.'
Text a payment link the moment the job's done. The customer taps, pays, and you're on to the next stop — no card reader in the truck.
Open jobs, pending invoices, this week's schedule, outstanding payments. QuickBooks sync keeps the books clean while the clipboard stays in the truck.
Sign up and take your first job — no training sessions, no IT department.
Under two minutes. No credit card, no contracts, no IT setup.
Enter a customer, pick a date, assign a crew. Do it from your phone between calls.
They get the job details. You see where they are. Everyone's on the same page.
Text a payment link when the job's done. The customer pays, and you move on.
Built on the shop floor, not in a boardroom
The company behind Underway has been selling, delivering, and servicing since 1947. When generic software kept failing us (too complicated, not built for field work, no idea what an install day actually looks like) we built our own.
Every feature exists because we needed it ourselves. We use Underway every week in our own business. When something doesn't work the way field work actually works, we fix it.
One flat monthly price — no seat fees eating your margin, no contracts, and no platform cut of the payments you collect. Every plan starts with a 30-day free trial. Card processing is a flat 2.9% with no platform fee.
Start free. No credit card, no contract, no nonsense. If it doesn't make your day easier, you've lost nothing.