Six months after a refelt, your customer gets a text: 'Time for new felt?' Most of them say yes — and you didn't have to remember to call.
Payment links via text — get paid on the spot
Job's done. Customer gets a link on their phone, pays with Apple Pay in 3 seconds. No chasing checks, no awkward 'can you Venmo me' conversations.
A professional online presence that finds you new customers
Your shop shows up in our directory. People searching for billiard service in your area find you — without you spending a dime on ads.
Review requests after every job
After each completed job, the app asks your customer to leave a review. More reviews mean better search rankings and more people calling you.
Your tech finishes a refelt. The customer gets a payment link on their phone, pays with Apple Pay in 3 seconds. A week later they get a “How's the table holding up?” text. Six months later, an automated reminder that it might be time for new felt. That customer comes back — and you didn't have to remember to call them.
Question 2
Will this save me time?
Running a service business means juggling calls, texts, addresses, and who's available. Here's what gets off your plate:
Schedule jobs and dispatch your crew from your phone
Open the app, pick the job, assign the tech, done. No phone tag, no sticky notes.
Automatic appointment reminders — no more no-shows
Customers get a reminder before their appointment. The ones who would've forgotten? They show up instead.
Text customers from the app, not your personal number
Keep work and personal separate. All your customer conversations in one place, not buried in your iPhone.
One screen tells you everything
Today's jobs. Who's where. What's paid. What's not. No spreadsheet, no guessing.
Instead of calling your tech, texting the customer, writing down the address, and hoping everyone shows up — you schedule the job, the customer gets a confirmation, the tech gets the address with a map link, and you get notified when it's done.
Question 3
Can I actually figure it out?
We built this for shop owners, not IT departments.
Set up in 5 minutes
A checklist walks you through everything — your business name, your first job, your first customer. No manual, no training video.
Works on your phone — no computer required
Schedule a job from the parking lot. Check who's on site from home. It goes where you go.
Plain English, no tech jargon
Buttons say what they do. If something's unclear, text us directly — a real person replies.
Free — try it with zero risk
If it's not for you, just stop using it. No cancellation call, no subscription to manage.
“If you can text, you can use this.”
Question 4
How does “free” actually work?
Most CRMs charge $200–500/month whether you use them or not. We think that's backwards.
1%
on payments through the app
We only charge on payments collected through our payment links. That's it.
$50
on $5,000 in a month
Collect $5k through the app in a month? That's $50 to us. Keep the other $4,950.
$0
on a slow month
Nothing came in through the app? You pay nothing. No minimums, ever.
No hidden fees, no surprises, cancel anytime — there's nothing to cancel because the app itself is free. The only thing you pay for is optional: using our payment links. Use your own payment method? Pay nothing at all.
Ready to try it?
Join other service businesses already using Billiard CRM — free to start, and we only win when you do.